Kodif

Introducing Kodifi: A Low-Code CX Platform

Kodifi is a cutting-edge low-code CX platform that revolutionizes the way non-technical teams build customer experience flows. With its intuitive interface and advanced AI capabilities, Kodifi empowers businesses to create powerful customer journeys without the need for coding.

Key Features of Kodifi

• Low-Code CX Platform: Kodifi enables non-technical teams to build robust customer experience flows effortlessly, eliminating the need for extensive coding knowledge.
• AI-Powered Automation: Leveraging the power of GPT-4 and ChatGPT AI capabilities, Kodifi automates customer support processes, ensuring faster and more efficient service.
• AI Agent Assistant: Kodifi provides an AI-powered assistant that supports customer service agents in delivering consistent and error-free support, enhancing overall customer satisfaction.
• Guided Workflows: With guided workflows, Kodifi helps agents prioritize and resolve customer issues efficiently, streamlining support operations.
• Self-Service Options: Kodifi offers self-service options that enable customers to access solutions and resolve issues independently, reducing support request volumes and improving response times.

Use Cases

• Refund Management: Kodifi supports businesses in efficiently managing refund requests, ensuring prompt resolution and customer satisfaction.
• WISMO: With Kodifi, businesses can effectively handle customer inquiries about the whereabouts of their orders, providing real-time updates and reducing customer frustration.
• Proactive Outreach: Kodifi enables proactive customer outreach, allowing businesses to engage with customers in a timely manner, anticipate their needs, and offer personalized assistance.
• Subscription Management: For companies with subscription-based services, Kodifi streamlines the management process, automating subscription renewals, upgrades, and cancellations.
• Risk & Fraud Prevention: Kodifi provides robust tools to identify and prevent fraudulent activities, safeguarding businesses and their customers from potential risks.

Data Security and Case Studies

Kodifi takes data security seriously. With stringent measures in place, including HIPAA compliance and AICPA SOC certification, businesses can trust that their data is protected.

Interested in seeing Kodifi in action? Check out our real-world case studies that highlight successful implementations with various companies.

Book a Demo and Get in Touch

To experience the power of Kodifi firsthand, book a demo today. For any inquiries or further information, don't hesitate to reach out to us. We're here to help!