Viff.ai

The Benefits of Using Viff AI Tool

Viff is an AI-powered tool that generates personalized, contextual, and courteous responses to reviews from hotel guests. By using Viff, hotel businesses can experience a range of benefits that improve their reputation and increase booking volumes.

Key Features

• Learn and Maintain Consistent Voice: Viff learns the tone and brand voice of the user from the initial inputs. This ensures that responses generated by Viff are consistent with the hotel's branding and communication style.
• Instant Responses: Responding to reviews can be challenging, especially when staff members have numerous tasks to handle. Viff allows you to craft accurate responses instantly, saving time and ensuring all guest reviews receive a timely reply.

Use Cases

• Improving Reputation: Studies show that 87% of travelers are more likely to book when businesses respond to reviews. By using Viff to consistently respond to guest reviews, hotels can stand out from their competitors and instill confidence in potential guests.
• Increasing Booking Volumes: Viff has proven results in boosting hotel bookings. Many of our customers have experienced a 5x increase in booking volumes and a remarkable 67% improvement in their TripAdvisor ranking within just six months of using Viff to respond consistently to all reviews.